At Roanoke, we believe that our member-owners should have total control over how they choose to manage their electric bill. That includes giving you options to choose from when it comes to paying your bill.
- Payment Profile: Create your unique member-owner profile to manage information about your accounts
- Pay My Bill Online: Pay your bill anytime, anywhere! This option is available 24 hours a day, 7 days a week, giving you unlimited access to your account payments from any computer or mobile device
- Pay By Phone (IVR): Would you rather dial in to make your payment? You can also call our office at (252) 209-2236 and make a payment with your credit card through our automated customer service IRV system 24 hours a day, 7 days a week
- Auto-Pay: Make managing your payments that much easier! Set up payments in advance of your due date to be withdrawn automatically from your account
- Bank Draft: We can also set up your electric bill payments to be automatically drafted from your bank account. Simply call us at (252) 209-2236 to speak with a Member Service Representative to set up your bank draft today
- Payment Arrangement: Need a little extra time to make your payment? Use our payment arrangement feature to request an extension on your account
- Pay Sites: We also offer convenient bill-pay stations throughout our service area. Member-owners may pay their utility bill in cash.
Roanoke Cooperative
518 NC HWY 561 West
Aulander, NC 27805
Open Monday through Friday, 8:00 a.m. to 5:00 p.m.
Rich Square Market
508 S Main St.
Rich Square, NC
Open Monday through Saturday, 7:30 a.m. to 8:00 p.m., and Sunday, 8:30 p.m. to 7:00 p.m.
Green Store
4170 NC Hwy 48
Roanoke Rapids, NC
Open 7 days a week, 7:00 a.m. to 9:00 p.m.
Member-owners can visit a participating Vanilla Direct retailer such as Dollar General, Family Dollar, CVS, Walgreens, Walmart, and more to use the barcode on the back of their bill or their GoRC & Fybe app to pay by cash.
