Dear Member-Owners,
As we continue our journey into a more connected future, I’m inspired by the transformative power of Fybe’s broadband service. Over the past two months, I’ve shared updates on our broadband buildout and services, along with encouraging satisfaction scores from our member-owners. This month, I want to highlight an area where broadband is making a profound difference: healthcare and digital health navigation.
Thanks to the reliable broadband provided by Fybe, many of you are already using platforms like MyChart to engage with healthcare providers, schedule appointments, and manage your health from home. These tools are improving access and convenience, especially for those in rural areas where traveling for care can be a challenge.
Our non-profit affiliate, the Roanoke Cooperative Alliance (RCA), is taking this impact further through a digital health navigation initiative funded by a recent grant. This program is designed to teach 300 participants—including elderly individuals, veterans, income-qualified households, and others facing digital literacy challenges—how to confidently use digital tools for telehealth and other health resources. By collaborating with local organizations, creating educational workshops, developing an asset map to enhance health equity, and exploring telehealth access spaces in community settings, this initiative aims to bridge the digital divide and improve the quality of life for all.
We know that not everyone is comfortable with technology, and that’s okay. If you or someone you know could benefit from learning how to make the most of broadband services like Fybe, we’re here to help. Please reach out to us to connect with a Digital Health Navigator. Together, we can ensure that every member-owner has the tools to thrive in this digital age.
Thank you for being a part of our community and for trusting us to serve you. Here’s to a brighter, healthier, and more connected 2025!
Sincerely,
Marshall Cherry
President and CEO