At the heart of Roanoke Cooperative lies a deep sense of community and connection. This was evident during a recent conversation with Mr. Anthony Marra, a dedicated member-owner who has been part of our cooperative family for over 50 years. His insights remind us why the cooperative difference matters so much.
For Mr. Marra, being a member-owner of Roanoke Cooperative isn’t just about paying an electric bill—it's about being part of something much bigger. "It's like family," he shared when reflecting on his experience. This sense of belonging is what keeps him coming back to events and engaging with the cooperative.
Supporting Roanoke Cooperative's events has always been important to Mr. Marra. Before the pandemic, he was a regular presence at our gatherings, and he continues to show up today. For him, these events are more than social occasions; they are opportunities to gain valuable information. Whether it’s learning about new initiatives or staying informed about topics like electric vehicles, he appreciates the knowledge he gains from participating.
When asked about the possibility of getting an electric vehicle, Mr. Marra admitted he’s not ready just yet, but he’s keeping an open mind for the future. This curiosity and willingness to learn embody the spirit of our cooperative—always exploring new possibilities while staying grounded in what works for our community.
Mr. Marra also shared why he prefers visiting our office in person to pay his bill. "I get that from my dad," he explained, noting that his father never embraced online payments either. But beyond tradition, it's clear that the personal connection he experiences at the office is a big part of why he keeps coming back. He enjoys the friendly faces and the warm, welcoming atmosphere that makes each visit feel personal.
When talking to others about our events, Mr. Marra encourages them to attend because of the wealth of information available. He believes there are many things people might not know about, and these events are the perfect opportunity to learn and connect.
If he could share a message with everyone about the cooperative, Mr. Marra would highlight the friendly nature of our team, their willingness to work with member-owners, and the dedication of our line crews. He’s proud to be part of a cooperative that not only delivers reliable service but also fosters a strong, supportive community. His appreciation deepened after witnessing the commitment of our line crews firsthand, recalling a time when they came out in the middle of the night to restore power. This experience reinforced his belief in the cooperative’s unwavering dedication to its members.
Mr. Marra’s experiences and reflections are a powerful reminder of what makes Roanoke Cooperative special. It's more than just a utility provider—it's a family that looks out for one another, shares knowledge, and supports its community.