Roanoke Cooperative is pleased to announce the completion of its 2025 General Retirement of capital credits. This year, the Board of Directors has approved the return of $500,000 to member-owners, which will appear as on-bill credits during the upcoming billing cycle. These credits will be listed as a line item labeled "General Retirements Credits" on member-owners’ electric bills.
Capital credits are one of the key benefits of being part of an electric cooperative. Unlike investor-owned utilities, Roanoke Cooperative operates at cost—returning any excess margins to the member-owners we serve. This year’s General Retirement reflects the value our member-owners bring to the cooperative through their ongoing participation and support.
“We’re proud to deliver this important benefit to our member-owners,” said Marshall Cherry, President & CEO of Roanoke Cooperative. “This year’s retirement of capital credits is a clear example of how Roanoke Cooperative balances long-term strategic investments with our responsibility to return value to the people we serve. It reflects our continued focus on member-driven service—not just with electricity, but with fairness, transparency, and respect.”
This capital credit retirement honors the cooperative principle of Member Economic Participation, while also supporting long-term initiatives that benefit the entire membership—such as system upgrades and fiber broadband expansion.
Credits are calculated by member number. Member-owners with multiple accounts will receive their credit on one account only. The average credit for residential accounts is $22.45. No action is required—eligible accounts will automatically receive an on-bill credit in the August 2025 billing cycle.
This return to our member-owners is another example of how Roanoke Cooperative is working Today, Tomorrow, Together—delivering dependable service now while investing in a stronger, smarter energy future for our communities.