Leanne & Mike Irving’s Story: Comfort & Confidence with Levelized Billing

At Roanoke Cooperative, we love hearing how our programs truly make a difference. Recently, we caught up with Leanne and Mike Irving, who attended our Today, Tomorrow, Together forum in Gates County.

At the forum, the Irving's learned about Levelized Billing, a program that helps smooth out seasonal highs and lows, so monthly bills stay consistent. They also discovered a few simple energy-saving tips to try at home.

Since then, they have made several improvements, including adding attic door insulation, installing blackout curtains, and applying UV window film. The Irving's also paid closer attention to how sunlight was affecting their thermostat. These small changes quickly became part of their routine. As Mike put it, “We’ve gotten used to the energy-saving changes very quickly.”

The difference has been noticeable. Leanne shared that “with Levelized Billing, the bills have remained steady, exactly like you explained they would.” For her, the predictability of Levelized Billing has been invaluable. “It’s been such a stress relief—you just don’t know.”

For Leanne and Mike, combining energy savings with Levelized Billing has brought peace of mind and comfort to their home. And for us, their story is a wonderful reminder that when member-owners lean on Roanoke Cooperative, we’re here with the tools, programs, and support to help.

At Roanoke Cooperative, we’re more than a utility—we’re your partner in powering progress-Today, Tomorrow Together!