When Mrs. Jacqueline Long first heard about Roanoke Cooperative’s Upgrade to $ave program, it was through a friend who had mentioned it years ago. She had initially looked into it but never followed through. When the same friend brought it up again, she decided to give it another chance, and she’s glad she did.
In the early months of 2024, she had energy-efficiency upgrades completed on her home. The process started with a free energy assessment, where a skilled auditor visited her home to identify areas where efficiency could be improved. She learned about simple but impactful changes—like upgrading light bulbs and sealing air leaks around windows—things she hadn’t previously considered. Based on the assessment, Roanoke Cooperative sent a trained weatherization crew to her home to complete the upgrades, including installing a new HVAC system.
Since the improvements, she’s been pleased with the results. While she noticed some fluctuations in her monthly energy bills, she saw an overall reduction compared to what she was used to. Having lived in her home for six years, she knew what to expect from her energy costs, and the difference was clear.
One of the things she appreciates most about the program is how accessible it was. With little to no upfront cost, the upgrades were made
possible without the financial stress that often comes with home improvements. The cost is simply included as part of her monthly bill, where she can still see the energy savings reflected. This on-bill financing structure allows member-owners like Mrs. Long to enjoy a more efficient home while keeping their energy costs manageable.
For Mrs. Long, the Upgrade to $ave program has been a game-changer—bringing comfort, efficiency, and real savings to her home. Through programs like this, Roanoke Cooperative continues to provide valuable benefits to its member-owners, making energy efficiency more accessible.